Privacy Policy

At CableProConnect, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you visit our website or use our services. By using our site, you agree to the practices described below.

Information We Collect

We may collect personal information when you interact with us, including:

• Identity Data: Name, address, phone number, and email address.

• Transaction Data: Service-related details such as installation requests, plan preferences, and billing information.

• Technical Data: IP address, browser type, and usage patterns when visiting our website to improve user experience.

How We Use Your Information

The information we collect may be used to:

• Provide internet and cable services, accurate quotes, and billing processing.

• Communicate with you regarding your account, service updates, or support requests.

• Improve our website functionality and customer experience.

• Send promotional offers or updates (with an option to opt out at any time).

• Comply with legal or regulatory requirements.

Sharing of Information

We respect your privacy and will never sell your information to third parties. However, we may share your details with:

• Trusted Service Providers: Partners who assist us in delivering our services (e.g., installation technicians).

• Legal Authorities: If required by law or regulatory bodies.

• Payment Processors: Secure third-party gateways for billing purposes.

Data Protection

We use industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure. While we take robust steps to secure your data, please note that no online system is completely risk-free.

Your Rights

You have the right to:

• Request access to the personal information we hold about you.

• Correct or update inaccurate information.

• Request deletion of your information, where applicable.

• Opt out of marketing communications at any time.

Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of those sites, and we encourage you to review their policies before sharing your information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Cable Pro Connect LLC

• Address: 420 Kline Rd, Ithaca, NY 14850

• Phone: (888) 293-0652

• Email: support@cableproconnect.com